Frequently asked question

Shipping costs are dependent on your location and products on your order.

Shipping time will be confirmed on the order confirmation document.

We will send you the tracking code of the shipment when the parcel has been sent.

You can easily change all your information on your account. Go to login page (https://naiparshop.com/) and log in, then click “my account” and “edit”. Here you can change all your contact information.

You can retrieve your password by clicking “forgot password?”. Instruction on password retrieval will be send to your email.

Go to this page https://naiparshop.com/ login and click “Sign up”, then just fill in all the needed information and click “Sign up”. After submitting the form, your account will be confirmed, and you will be notified.

If you want to return a product Yes, within two days you can.

If you have question regarding our online store (ordering, account questions, technical questions), please contact admin@naipar.com

All the products which are shown on our site are available. Order lead time depends on the products and quantities.

Yes, before delivery you can cancel your order

You can see the terms and conditions here https://naiparshop.com/terms

Delivery charges are dependent on the shipment requirements.

Sign in to your account and go to “my account”. On “my account” you can change all your contact information

Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can't make the payment, please contact admin@naipar.com. Notify us about the problem. We can manage the order manually.

You can use all the major payment mode like phonePay, Gpay, Paytm, Debit and credit card

Our online ordering system will ask for all the important information you should submit.

Speeding up the process. By ordering online you will get prices faster and you will be able to go through order confirmation and payment process much faster. This could save days of your time.

You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.